Winter/Spring 2005-06 Newsletter
Download PDF (235 KB) of this newsletter
Letter from the Editor
Welcome to the Chemistry Computer Center's quarterly newsletter. In this newsletter, you will find information regarding:
- Where to go for computer troubleshooting
- CompHelp support for Kronos
- The future of AppleTalk support on campus
New CCC Website Interface
The Computer Center Website now has a new and improved interface design. The website now features interactive menus and rotating images on the home page.
We hope that everyone finds the new interface to be more enjoyable. We welcome your comments and suggestions. Please let us now if you have any thoughts on the website's organization or presentation.
CompHelp Posters
You have probably seen them around the Chemistry Building : the CompHelp posters! There are two different versions of these color posters, with one featuring one of our staff. version 1 (pdf - 104KB) or version 2 (pdf - 171KB)
Thanks to Kara Hartmann for the design and everyone at the Computer Center for their input and suggestions.
If you would like a CompHelp poster, you can contact us. You can also download a smaller PDF version from our Web site
Need Computer Support?
Are you having trouble connecting to the department network or using a new software program?
CompHelp assists Department of Chemistry faculty, staff and graduate students with a full range of technical support services, including network connectivity, computer hardware, and troubleshooting with software applications.
CompHelp Can Help with:
- Any computers physically connected to the Chemistry Building and/or the Department Network,
- Chemistry Research group Web sites,
- Hardware problems, and
- Initial troubleshooting with programs or other applications.
Contact Us
Assistance can be requested as follows:
- E-mail comphelp<at>chem.wisc.edu
- Call the computer center at 262-0536
- Stop by room 9311a in person.
Support for Kronos
The Computer Center provided troubleshooting and training for administrative staff and students who will be using Kronos, which is the web-based UW student time-keeping system now being used by Chemistry student hourly employees to record their hours worked. Kronos is currently being used by more than 10,000 student hourly employees across campus.
Mathematica Renewed
The license for Mathematica has been renewed for 2006. Interested research groups may install Mathematica on their chemistry-network computers. For more information, contact Hieu Tran.
AppleTalk Transition
Many changes are being made across campus to increase reliability and performance of network resources, including having an IP-only backbone network infrastructure. This means that non-IP traffic, such as AppleTalk, will no longer be handled on campus as of June 2006.
Changes Affecting Mac Users
Across Campus
Macintosh users who are using AppleTalk to connect to printers or fileservers outside the Chemistry Department Network (e.g., Pharmacy or Biochemistry) will need to transition to IP-based services where possible, reselect printers and reconnect to a fileserver.
Within the Chemistry Department
Macintosh users who are using AppleTalk to connect to printers or fileservers in the Chemistry Department Network will still be able to use AppleTalk (i.e., no changes will need to be made to connect to in-network printers or fileservers). However, it is recommended that all users use an IP-based service to connect to printers or fileservers rather than AppleTalk where possible.
Rendezvous , available for Mac OS X 10.2 and newer, is an IP-based method (based on Zeroconf and Multicast DNS) that allows devices (e.g., printers and other computers) to find one another without configuration or knowledge of the IP address for the device. In addition to Rendezvous, Mac OS X uses Service Location Protocol (SLP) to locate other computers on the local network. More information
Making the Change
Instructions for transitioning to an IP-based method for both printers and fileservers are in the right column of this page. These instructions are also on our Web site:
Questions?
If you have any questions, please contact us (comphelp<at>chem.wisc.edu).
